Products & Services - !n Touch
An end to end CRM solution provider, Capillary prides itself in providing its Clients cost effective and insight driven means to understand their customers, appreciate their preferences and gain insight into their thought,by generating analytics based ideas to ensure a superior retail experience.
Our Products encompass the two main themes of Retail and Mobility -- and we have tried to marry the two with our offerings. Mobile phones have become pervasive in India accounting for more than 85% penetration in the metros and other large cities. At the same time, the retail industry is seeing a period of rapid but turbulent growth. At this point, we feel that the massive reach of the mobile phone can be harnessed very effectively by retailers to better reach out to their target audience, build customer relationships, and grow using a strategic technological advantage. We believe that in this period where retailers - big and small alike - are grappling with increasing pressures on margins, high rentals, and low customer loyalties, the mobile medium can be adopted by all retailers very effectively, both due to its reach as well as its cost-effectiveness.
Our products range from India's most popular Card Free Loyalty Program to In House Analytics Services. We also offer proven drivers of ROIs like a unique Referral Program and a dynamic Vouchering Platform.
An end to end CRM solution provider, Capillary prides itself in providing its Clients cost effective and insight driven means to understand their customers, appreciate their preferences and gain insight into their thought,by generating analytics based ideas to ensure a superior retail experience.
!n Touch Mobile Loyalty Solution
!n Touch Mobile Referrals Platform